Workflowkatuwang-ai
Katuwang.ai
A multi-tenant Messenger concierge that handles Taglish/English inquiries with context retention and Filipino service tone, automating pricing, booking, and lead capture.
stack
- Node.js
- Express
- Supabase
- OpenAI
- Meta Messenger
Architecture
- Context retention — conversation state kept across turns
- Multi-tenant architecture — per-business config (pricing, location, services, FAQ) in Supabase with Row Level Security
- Taglish tone prompting — system prompts with natural Taglish tone examples plus few-shot real conversation samples
- Lead capture and handoff — captures contact details and alerts the owner when human attention is needed
- Google Sheets/Calendar sync — booking confirmations auto-populate scheduling tools
Results
- Response latency cut from hours to seconds for common inquiries
- Lead capture with instant owner alerts improved conversion rates
- Multiple businesses on a single deployment via Supabase multi-tenancy
Action · Send message
Hiring for a remote AI engineering role?
Contact me